Introduction

Mhina Atelier (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make a purchase, or interact with us in any way.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, billing address, phone number
• Payment Information: Card details are processed securely through our payment provider and are never stored on our servers
• Account Information: Login credentials, order history, and preferences
• Technical Data: IP address, browser type, device information, and cookies
• Communication Data: Emails, enquiries, and any correspondence with our team

How We Use Your Information

• To process and fulfil your orders
• To communicate with you about your orders and enquiries
• To send marketing communications (only with your consent)
• To improve our website, products, and services
• To comply with legal obligations
• To detect and prevent fraud

Data Sharing

We do not sell your personal data. We may share your information with trusted third parties only as necessary to operate our business, including payment processors, shipping providers, and analytics services. All third parties are contractually obligated to protect your data.

Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings. By continuing to use our site, you consent to the use of cookies.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order-related data is retained for a minimum of six years for tax and legal compliance.

Your Rights

Under applicable data protection laws (including UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@mhinaatelier.com.